Terms & Conditions

To claim a free haircut, simply buy two bottles of 400ml Herbal Essences between 27th July 2016 and 31st October 2016 at a participating retailer and upload your proof of purchase at www.herbalessences-freehaircut.co.uk within 14 days. Upon successful registration, you will receive an email within 14 days containing a URL and unique code that will give you access to the list of participating salons. Once logged in, you have a 14 days to choose your preferred salon, download and print out your voucher. Once downloaded the voucher will be valid for 120 days. Open to UK & Ireland residents aged 18 years and over.

  1. Eligibility: The promotion is open to all UK and Ireland residents aged 18 or over, excluding employees of the Promoter and its affiliates or agents, the immediate families of such employees and any other person connected with this promotion.
  2. How to participate: Participants must purchase two 400ml bottles of Herbal Essences in the same transaction between the 27th July 2016 – 31st October 2016 (“the Promotional Period”) at a participating retailer. Please see full list of participating retailers in ‘Participating Retailers’ section below.
  3. Participants must upload their proof of purchase at www.herbalessences-freehaircut.co.uk within 14 days of purchase to claim a free haircut.
    1. Participants must purchase two 400ml Herbal Essences and visit the promotional site: www.herbalessences-freehaircut.co.uk to upload their proof of purchase and register for the promotion within 14 days of purchase.
    2. Upon successful registration, participants will receive an email within 14 days containing a URL and unique code that will give them access to the listings of participating salons.
    3. Participants have 14 days to enter their unique code and post code. Once successfully logged in, participants can browse listings, choose their preferred salon downloading and printing their voucher. Once downloaded the voucher will be valid for 120 days.
    4. Unless stated otherwise on the promotional site, participants will need to contact the salon directly to book their appointment quoting ‘Herbal Essences Free Hair Cut Promotion’. Participants will need to bring a copy of their printed voucher to present on arrival to receive one free haircut.
  4. Two 400ml bottles of Herbal Essences must be purchased in the same transaction during the promotional period.
  5. The Promoter and the Administrator accepts no responsibility for any proof of purchase that is incomplete, illegible, corrupted, lost, damaged, delayed or fails to reach the Administrator within 14 days of purchase.
  6. The promotional reward for this campaign is one free haircut and dry. The included dry will be the salon’s ‘standard’ finish. A styled finish will be optional and may be at an additional charge to the participant.
  7. It is the responsibility of the participant to use their voucher for a free haircut within 120 days from when they download and print their voucher.  Participants will have to print off their voucher for their free haircut and call the salon in advance quoting ‘Herbal Essences Free Haircut Promotion’ to book an appointment. 
  8. A maximum of one voucher for a free haircut per participant will be eligible.  The voucher is non transferrable.
  9. Use of the voucher is subject to salon booking availability.
  10. The Promoter and its agents, are not liable for any loss suffered by participants when visiting a participating salon.
  11. The Promoter, its agents or distributors will in any circumstances NOT be responsible or liable to compensate the purchaser or other bearer, or accept any liability for (a) any non-acceptance by a participating salon of the vouchers or (b) any inability by the bearer to use the vouchers properly or at all or (c) the contents, accuracy or use of the venue listing, nor will any of them be liable for any personal loss or injury occurring at the venue, and (d) TLC, its agents and distributors do not guarantee the quality and/or availability of the services offered by the venues and cannot be held liable for any resulting personal loss or damage. Your statutory rights are unaffected.
  12. The Promoter, its agents or distributors accept no responsibility for participants dissatisfaction or any allergic reactions that may incur from products used at a participating salon.
  13. Vouchers for a free haircut are not for re-sale, cannot be auctioned or exchanged and are not redeemable for cash or transferable.
  14. The Promoter and the Administrator reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid claims including, without limitation, to require purchasers to provide further verification as to proof of purchase. In addition, the Promoter and the Administrator reserves the right to reject those claims which it considers, in its absolute discretion, are fraudulent or invalid.
  15. Your claim will be deemed invalid (including but not limited to) if you;
    • Reside outside of the UK or Ireland.
    • Have not purchased Two x 400ml bottles of Herbal Essences between 27th July 2016 and 31st October 2016.
    • Have not purchased Two x 400ml bottles of Herbal Essences in the same transaction.
    • Have not registered your purchase at www.herbalessences-freehaircut.co.uk within 14 days of purchase.
    • Have not provided a clear and valid proof of purchase, providing the date of purchase, place of purchase and item description or code.
    • Have not purchased at a participating retailer.
    • Do not appear as a qualifying participant as deemed by the Promoter and the Administrator
    • Are in anyway outside these terms and conditions.
  16. If your claim has been deemed invalid, you will not receive a voucher. If you have any queries please email our Customer Services team for assistance on
  17. herbalessenceshaircut@tlcrewards.com or alternatively call us on: