FAQs

Q. Does the promotion apply to all Herbal Essences products?
A. The promotion relates specifically to 400ml bottles of Herbal Essences. No other Herbal Essences products can be used in conjunction with this promotional offer.

Q. How many bottles of 400ml Herbal Essences shampoo or conditioner do I need to purchase?
A. You will need to purchase two bottles of 400ml Herbal Essences shampoo or conditioner in the same transaction to be eligible to claim a free haircut.

Q. How long is the promotion running for?
A. The promotional period is from the 27th July 2016 – 31st October 2016. You must upload your receipt at www.herbalessences-freehaircut.co.uk within 14 days of purchase.

Q. What is the promotional reward?
A. The promotional reward is one free haircut and dry at a participating salon.

Q. Is a blow dry included?
A. The included dry will be the salon’s standard finish. A styled finish will be optional and may be at an additional charge.

Q. How do I participate?
A. Once you have purchased your two bottles of 400ml Herbal Essences shampoo or conditioner, you will need to register at www.herbalessences-freehaircut.co.uk by entering your email address, postcode and uploading your proof of purchase within 14 days of purchase.  

Q. Can I participate in the promotion if I purchase my two 400ml bottles of Herbal Essences online?
A. Yes you can participate in the promotion. The promotion is valid for in store purchases and online purchases.

Q. What is a proof of purchase?
A. A proof of purchase is the receipt you received upon purchasing your two 400ml bottles of Herbal Essences shampoo or conditioner. This must clearly show the purchase of two 400ml bottles of Herbal Essences shampoo or  conditioner and the date of purchase. If your receipt does not clearly state XXX, you will not be eligible to redeem this promotion.

Q. What If I purchased my two 400ml bottles of Herbal Essences shampoo or conditioner online?
A. You can screenshot your online receipt and upload it as a picture.

Q. When do I have to register my purchase by?
A. You will need to register within 14 days of purchasing your two 400ml bottles of Herbal Essences shampoo or conditioner.

Q. Why do I need to enter my email address?
A. This is so we can validate your registration. It will not be used for any other purposes.

Q. What happens after I register?
A. You will receive a confirmation email containing a URL and a unique code that will enable you to access the listings of participating salons. Simply choose your preferred salon and print off your voucher.